![]() The troubleshooting indicated it may be incompatible with USB 3.0. I have iTunes 12.3 installed on a laptop running Windows 10 and cannot get my iPhone with ios 9.0 to be recognized to sync or backup. I use Windows 10 on a Surface Pro 3, and have not had this problem in the previous version of iTunes. By Abby Poole to iTunes error, connect iPhone|Last updated on Sep 15, 2020Īfter upgrading to latest version 12.7.3 64bit, iTunes no longer recognizes the iPhone or the iPad, when I connect them to the PC.
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